Privacy and Cookies Policy
Last Updated: 25.04.2023
1. Information We Collect
We collect the following types of personal information from our users/customers:
- Names: We collect names to personalize the tour experience and for identification purposes.
- Email Addresses: We collect email addresses to communicate with our users/customers regarding bookings, confirmations, and updates.
- Credit or Debit Cards: We collect payment information to process tour reservations and payments securely.
- Address: We collect address information to assist with tour logistics and to provide accurate invoicing if applicable.
- Date of Birth: We collect date of birth information to ensure compliance with age restrictions for certain tours or activities.
- Phone Number: We collect phone numbers to facilitate communication regarding tour arrangements and updates.
- Country: We collect country information to better understand the geographic distribution of our customers and to tailor our services accordingly.
2. Use of Information
We use the personal information collected for the following purposes:
- Providing Services: We use your information to deliver the tour services you book and to fulfill your reservations.
- Communication: We may use your email address and phone number to send important updates, tour confirmations, and promotional materials. You can opt out of marketing communications at any time.
- Addressing Specific Needs: We may use your personal information, such as your address or date of birth, to cater to specific requirements or restrictions related to the tours or activities you book.
- Website Improvement: We may analyze user data to improve our website, user experience, and customer service.
3. Information Sharing
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as tour guides or transportation companies.
- Advertising Platforms: We may share your information with online agencies or platforms (e.g., Viator, Get Your Guide) to facilitate bookings and provide a wider range of options.
4. Data Retention
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage method can be guaranteed to be completely secure.
6. Your Rights
You have the right to access, update, correct, or delete your personal information. If you wish to exercise these rights or have any privacy-related inquiries, please contact us using the information provided below.
7. Policy Updates
Please note that this is a general template and should be reviewed by a legal professional to ensure it meets the specific requirements and laws of your jurisdiction and industry.
Last Updated: 25.04.2023
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners.
2. Types of Cookies We Use
We use the following types of cookies on our website:
Essential Cookies: These cookies are necessary for the functioning of our website and enable core functionality such as page navigation and access to secure areas of the website. They do not require your consent.
Analytics Cookies: We use analytics cookies to collect information about how visitors use our website, such as which pages are visited most often and any error messages encountered. The information collected is anonymous and helps us improve the performance and usability of our website.
Advertising and Targeting Cookies: These cookies are used to deliver relevant advertisements to you and track the effectiveness of our marketing campaigns. They may be placed by us or by third-party advertising networks with our permission. These cookies remember that you have visited our website and may be used to provide you with targeted advertisements on other websites.
3. Third-Party Cookies
4. Cookie Management
You can control and manage cookies preferences through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or notify you when a cookie is being placed on your device. Please note that if you choose to block or delete cookies, some features of our website may not function properly.
5. Other Tracking Technologies
In addition to cookies, we may also use other tracking technologies, such as web beacons and pixel tags, to gather information about your browsing activities on our website. These technologies are used to analyze trends, administer the website, track user movements, and gather demographic information.
6. Updates to this Cookies Policy
7. Contact Us
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